Rewarding Users with Points
Use Case: Reward Users with Points via HubSpot
What you’ll build
Automatically add points to a user in Gyfti when a condition is met in a HubSpot workflow (e.g. after completing a challenge or reaching a milestone).
Prerequisites
Before starting, make sure you have:
A Gyfti account connected to HubSpot
Access to the Portail module in Gyfti
Step 1 — Create a HubSpot workflow
Go to HubSpot → Workflows
Create a contact-based workflow
Define your trigger (e.g. action completed, form submitted, lifecycle stage updated)
Step 2 — Add Gyfti action
Add action: 👉 Edit a Gyfti User
Step 3 — Configure the action
You can update the following fields:
First name (optional)
Last name (optional)
Segment (optional)
Points (optional)
Send email (optional)
Important behavior
Points are added (not replaced)
The value entered in “Points” is added to the user’s current balance
It does not overwrite existing points
👉 Example:
User has 100 points
You send 50 points → User now has 150 points
Automatic segment creation
If a segment is provided:
If it exists → the user is added to it
If it does not exist → it is automatically created, and the user is added
👉 This can be used to sync HubSpot segments/lists with Gyfti
You can verify the Segment was created in your Portail
Send email option
If enabled → the user receives an email notification
The email informs them that new points have been added to their account
Step 4 — Enroll contacts
When a contact enters the workflow:
The user is created or updated in Gyfti (based on email)
The selected fields are updated
Points are added if configured
What happens next
The user sees their updated points balance in their Gyfti account
(Optional) They receive an email notification
They can use their points to redeem rewards in the Portail
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